Description:
Two-Factor Authentication (2FA) works by adding an additional layer of security to your online accounts. It requires an additional login credential – beyond just the username and password – to gain account access, and getting that second credential requires access to something that belongs to you.
By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.
The Microsoft Authenticator app helps you sign in to your accounts when you're using two-factor verification. This app is available for download in your Apple App Store & the Google Play store.
You WILL need this app to access your Office 365 account.
Follow the steps below to setup Office 365 2-Factor Authentication:
- Sign in to Microsoft 365 with your work or school account with your password like you normally do. After you choose Sign in, you'll be prompted for more information.
- Choose Next.
Setup up 2FA using push notifications using authenticator app on your mobile
- Select Mobile app from the drop down in Step 1
- Choose "Receive notification for verification"
- Press the "Set up" button
- Follow the onscreen instructions to scan the QR code to register your account.
Installing Microsoft Authenticator App
iPhone | Android |
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Sign in to your work or school account and then go to your My Account portal.
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Select Security info in the left menu or by using the link in the Security info pane. If you have already registered, you'll be prompted for two-factor verification. Then, select Add method in the Security info pane.
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On the Add a method page, select Authenticator app from the list, and then select Add.
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On the Start by getting the app page, download and install the Microsoft Authenticator app on your mobile device, and then select Next.
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Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device.
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Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account.
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Return to the Set up your account page on your computer, and then select Next. The Scan the QR code page appears.
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Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account.
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The authenticator app should successfully add your work or school account without requiring any additional information from you. However, if the QR code reader can't read the code, you can select Can't scan the QR code and manually enter the code and URL into the Microsoft Authenticator app. For more information about manually adding a code, see Manually add an account to the app.
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Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account.
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Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset.
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You're done!
What happens if I get a new phone?
To delete the authenticator app
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On the Security info page, select the Delete link next to the Authenticator app.
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Select Yes when asked to confirm to delete the authenticator app. After the authenticator app is deleted, it's removed from your security info and it disappears from the Security info page. If the authenticator app is your default method, the default changes to another available method.
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Open the authenticator app on your mobile device, select Edit accounts, and then delete your work or school account from the authenticator app.
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Your account is completely removed from the authenticator app for two-factor verification and password reset requests. You may now set up the authenticator app on your new phone.
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