Cierra Murphy

How to Setup Office 365 2-Factor Authentication (2FA)

1. General
2. FAQ

Description: Two-Factor Authentication (2FA) works by adding an additional layer of security to your online accounts. It requires an additional login credential – beyond just the username and passw...

• Edited September 19, 2023 14:02
• 2 followers
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PC Connection Purchasing Process 2021

1. IT Policies
2. Published

Description The 2021 Company Standard document attached provides an overview of the supported devices and equipment available to purchase from Connection. Access to the Connection website will allo...

• Edited October 12, 2021 20:12
• 1 follower
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How to Update Zoom

1. Customer Documentation
2. Computer

NOTICE: All Zoom users should update to version 5.0 as soon as possible. Starting on May 30th, any Zoom applications that have not been updated to 5.0 will be unable to join new meetings until the ...

• Edited May 06, 2020 16:33
• 2 followers
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How to Connect to OpenVPN

1. Customer Documentation
2. Computer

    Software Description- OpenVPN is the current VPN application for connecting to the company network when working remotely. As of now, this is for company-provided laptops only.   How to Connect ...

• Edited November 21, 2019 20:59
• 1 follower
• 0 comments
• 1 vote

Adding PA COM-Add-Ins

1. Customer Documentation
2. Computer

The following document will allow for the Planning Analytics tab in Excel after it has been installed.   Steps: Open Excel Click on File Click on Options Once the new pop up appears, click on Add...

• Edited November 07, 2019 18:35
• 1 follower
• 0 comments
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LogMeIn Remote Session

1. Customer Documentation
2. Computer

The following guide will show you how to start a remote session using LogMeIn.      Open a Google Chrome Webpage  Go to the following link: www.logmein123.com Enter the Pin Code provided by the I...

• Edited September 10, 2019 20:13
• 1 follower
• 0 comments
• 0 votes

NPG iPhone Mail Application Setup

1. Customer Documentation
2. Email

Following the steps below should provide you access to your company email on the iPhone Mail Application.    1.  Open the settings application on your iPhone and scroll down and tap on the Passwor...

• Edited September 16, 2019 15:52
• 2 followers
• 1 comment
• 1 vote

How to Setup Gmail Email Signatures for Fit Vine

1. Service Desk
2. User Accounts

Step 1: Login to your Fit Vine Wine Gmail Account and click on the Settings Icon that is shown highlighted below.    Step 2: Click on the Settings option shown highlighted below  Step 3: Scroll d...

• Edited April 01, 2019 14:43
• 1 follower
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