Software Description
- OpenVPN is the current VPN application for connecting to the company network when working remotely. As of now, this is for company-provided laptops only.
How to Connect to OpenVPN:
- Login to your company provided computer
- Click on the OpenVPN icon. See the screenshots below, depending on the operating system
- Right-click on the OpenVPN icon
- Click Connect
- Enter your company domain credentials when prompted (username: first .lastname password: domain password)
- OpenVPN Dialog box will state when you are successfully connected tot he network
- OpenVPN Icon will also show that it is connected to a windows computer by turning green
Mac Icon:
** Note that the Connect option will be different depending on the location of the computer.
Windows Icon:
or
How to Disconnect from OpenVPN:
- Click on the OpenVPN Icon
- Right-click on the OpenVPN icon
- Click Disconnect
Mac:
Windows:
or
Please submit a helpdesk ticket or email help@npgco.com if further assistance is required to get the OpenVPN connecting or disconnecting correctly.
https://npgco.zendesk.com/hc/en-us/articles/115003901027-Tips-on-using-the-NPG-HelpCenter
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