How to Connect to OpenVPN

 

 

Software Description
- OpenVPN is the current VPN application for connecting to the company network when working remotely. As of now, this is for company-provided laptops only.

 

How to Connect to OpenVPN:

  1. Login to your company provided computer
  2. Click on the OpenVPN icon. See the screenshots below, depending on the operating system
  3. Right-click on the OpenVPN icon
  4. Click Connect
  5. Enter your company domain credentials when prompted                                                      (username: first .lastname  password: domain password)
  6. OpenVPN Dialog box will state when you are successfully connected tot he network
  7. OpenVPN Icon will also show that it is connected to a windows computer by turning green

 

 Mac Icon:

Screen_Shot_2019-11-21_at_2.18.25_PM.png

Screen_Shot_2019-11-21_at_2.24.54_PM.png

** Note that the Connect option will be different depending on the location of the computer.

 Screen_Shot_2019-11-21_at_2.19.00_PM.png

Windows Icon:

 w5_vpn.PNG

or

w2_vpn.PNG

w3_vpn.PNG

 

How to Disconnect from OpenVPN:

 

  1. Click on the OpenVPN Icon
  2. Right-click on the OpenVPN icon
  3. Click Disconnect

 

Mac:

Screen_Shot_2019-11-21_at_2.18.01_PM.png

Screen_Shot_2019-11-21_at_2.28.41_PM.png

Windows:

 w5_vpn.PNG

or

w2_vpn.PNG

w6_vpn.PNG 

 

 

 

Please submit a helpdesk ticket or email help@npgco.com if further assistance is required to get the OpenVPN connecting or disconnecting correctly.

https://npgco.zendesk.com/hc/en-us/articles/115003901027-Tips-on-using-the-NPG-HelpCenter

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