Remote Access Policy

This document provides an overview of the remote access policy, which dictates how employees should gain access to the NPG network while offsite. Remote access falls under two categories; VDI and VPN. 

 

What is a VDI?

A VDI (virtual desktop infrastructure) is a virtual Windows desktop that exists on an NPG server. It is a completely separate environment from an employee's normal desktop machine. Although a VDI does allow for quick access to the NPG network, and an employee's files, it does have some limitations. It is important to note that a VDI could be less powerful than your standard desktop or laptop workstation. 

When an employee requires a VDI, the employee should use only that VDI as their primary workstation. The desktop used to access the VDI should not be used for work purposes.

VDI is supported on both Mac, PC, and mobile devices.


VDI standard specs

  • 250gb HDD space
  • Dual-Core CPU
  • 8gb of RAM

Minimum System Requirements on Client Side

  • Windows 10
  • 1GB of system memory
  • Speedtest.net score of >=25Mbps Download, >=25Mbps Upload, <20ms latency

What is VPN?

The VPN (virtual private network) allows employees to connect to the NPG network while outside of the NPG network. This means employees can access files, folders, and NPG software while at home or while traveling. The VPN can only be used on company-provided equipment. 

VPN is supported on both Mac and PC. VPN is not supported on mobile devices.

Minimum System Requirements on Client Side

  • Speedtest.net score of >=25Mbps Download, >=25Mbps Upload, <20ms latency while disconnected from the VPN
  • Speedtest.net score of >=10Mbps Download, >=10Mbps Upload, <45ms latency while connected to the VPN

How do I know which one I need?

Though both VDI and VPN are used to connect back to the NPG network while offsite, each one has a specific use case. VDI is used when the employee does not have a company provided laptop but needs to work offsite from time to time. VPN is used when the employee has a company provided laptop. There shouldn't be a case where a user would need both the VDI and the VPN. 

If the employee has a company provided laptop the VPN is always the recommended solution.

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