Description
Internet/Network services went offline
Services Affected
Internet/Web Browsing
BOC
VPN Tunnels
Gateways
VMWare Blades
Sites Affected
KMIZ
Time Affected
7:19AM - 7:30AM Central (11 Minutes ) - Virtual Machines - Gateways - BOC - VPN Tunnels
7:19AM - 8:40AM Central (81 Minutes ) - Internet/ Web Browsing
Resolution
A power issue to the building caused the blades to go offline.(This is where the virtual machines are located) The virtual firewalls went offline as a result. The power off had an ill affect on the internet firewall causing some services to not function properly after it came back online. Removed the service and was able to restore internet connectivity at that time.
These devices were all on a UPS system and some of them did not go down. We are investigating to see if we can determine if this was a power surge or outage.
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